Privacy Policy, Return & refund Policy

Risali Psychology recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on risalipsychology.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. Just-promote.com is a property of Risali Institute of Management, an Indian Company registered under the Companies Act, 2013 having its registered office at 2nd Floor, “ISNAR KHAZANA TOWERS” 2nd Lane, Above Pizza Hut, Near Pollocks School, Dwarakanagar, Visakhapatnam Andhra Pradesh – 530016  A.P

 

Children’s Policy

Our Site is not directed nor targeted to children under the age of 13. We do not use our Site to knowingly solicit Personal Information from, or market to, children under the age of 13. If you are under the age of 13, do not provide us with any Personal Information. If we learn that someone under 13 has provided Personal Information through one of our sites, we will use reasonable efforts to remove such Personal Information from our databases.

 

Email Opt-Out

You can opt-out of receiving our marketing emails. To stop receiving our promotional emails, please email risalipsychology@gmail.com. It may take about ten days to process your request. Even if you opt-out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

 

Form Submissions

We collect information directly from you. We collect information directly from you when you register. We may collect the following information like email id, phone number, name, service looking By submitting the form

 

Information We Collect

Contact information. We might collect your name, email, mobile number, phone number,  city, state, pin code, country and IP address.

Demographic information. We may collect demographic information about you, events you like or any other information provided by you during the use of our website. We might collect this as a part of a survey also.

Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways.
We collect information directly from you. We collect information directly from you when you register for an event or enquire. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

 

Sharing Information

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order. We may also share it if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.

 

Use of Personal Information

We use the information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use the information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest.

We use the information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use the information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine the information we get from you with information about you we get from third parties.
We use the information for security purposes. We may use the information to protect our company, our customers, or our websites.

We use the information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you inquire us we’ll enroll you in our newsletter

We use the information to send you transactional communications. We might send you emails or SMS about your account or a ticket purchase. We use information as otherwise permitted by law.

 

Cookies Policy

A cookie is a small text file that the website sends to your device for the purpose of keeping records. It identifies your device, typically your web browser, but it cannot identify you as an individual. Cookies necessary for a personalized user experience remember your preferences (e.g. language used) as well as your activities (e.g. login status) on our website, while other cookies provide enhanced functionality, gather analytical data to improve performance, or enable us or our Adtech partners to deliver personalized advertisements by tracking you across the internet. You can choose whether to allow us or third-parties (our Adtech partners) to set cookies which are not strictly necessary for the functioning of the website via the cookie banner and settings provided on the individual websites (available where legally required).

Generic Refund Policy Template for Digital Products: 

        Thank you for buying our courses. We ensure that our participants have a ultimate experience while they discover, assess, and purchase our courses,              whether it is an instructor-led or self-paced training.

         As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on Pantech E               Learning, you agree to our Privacy Policy, Terms of Use and refund policy.

Our refund policy is as follows

Cancellation & Refunds: Online Training

For Self Placed Learning / Instructor Led Training / Internships :

        Raise refund request within 2 days of purchase of course. Any refund request beyond 2 days of purchasing the course will not be accepted and no                  refund will be provided. 

        Risali Psychology, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments,                                  instructor illness or unforeseen circumstances.

  • In case Risali Psychology cancels an event or class, 100% of course fees will be refunded to the delegate , subject the delegate doesn’t subject approval for the postponed date of the event. They will be rescheduled to any upcoming batch without any extra charges.
  • No refunds or credits will be available for students who fail to cancel within 2 days of the course.

        Refund request can be initiated by sending a mail to risalipsychology@gmail.com with the Subject : Refund Request , citing the reasons for the                    refund request , with the screenshot of the payment made and mentioning the course applied for.

Refunds: Duplicate payment

           Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 3 working days post               intimation by the customer.

         Risali Psychology reserves the right to revise the terms & conditions of this policy without any prior notice.

          Note: All refunds will be processed within 10 working days after the refund request is approved by Risali Psychology

 

Third-party Sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

If you have any questions about this Policy or other privacy concerns, you can also email us at risalipsychology@gmail.com

 

Jurisdiction

If you choose to visit the website, Copying our content or misusing our information or any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India in our head office jurisdiction

 

Updates to this policy

This Privacy Policy was last updated on 1.4.2022. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.